At Anabode, we are committed to protecting and respecting your
This policy, along with our Terms and Conditions and any other documents
referred to within it, outlines how any personal data we collect from you,
or that you provide to us, will be processed by us. Please read the
following carefully to understand our views and practices regarding your
personal data and how we will treat it. By using the Anabode App (“the
App”) or visiting our website at www.anabode.co (“our site”) you consent to
the terms of this Policy and agree to be bound by it and our Terms and
Conditions. If you do not agree with this Policy, do not access or
use our Services or interact with any other aspect of our business.
For the purpose of the Data Protection Act 1998 (the “Act”), the data
controller is Anabode Limited (Company No. 09914949) of Elizabeth House,
Waterloo, London SE1 7NQ.
Information We May Collect from You
We may collect and process the following data about you:
Information you give us.
You may give us information about you by filling in forms through the App
or on our site or by corresponding with us by phone, e-mail or some other
This includes information you provide when you register to use the App or
our site, create an account, subscribe to the App, upload content to the
App or our site, enter into a tenancy agreement, participate in discussion
boards or other social media functions on our site, enter a competition,
promotion or survey and when you report a problem with our site. The
information you give us may include your name, address, e-mail address and
phone number, financial and credit card information, personal description
and photograph, gender, date of birth and nationality.
You may also you give us information about someone else. If you provide us
with personal information about someone else, you must ensure that you are
authorised to disclose that information to us and that, without us taking
any further steps required by applicable data protection or privacy laws,
Anabode may collect, use and disclose such information for the purposes
described in this Policy.
This means that You must take reasonable steps to ensure the individual
concerned is aware of and/or consents to the various matters detailed in
this Policy, including the fact that their personal information is being
collected, the purposes for which that information is being collected, the
intended recipients of that information, the individual’s right to obtain
access to that information, Anabode’s identity, and how to contact Anabode.
Where requested to do so by us, you must also assist us with any requests
by the individual to access or update the personal information you have
collected from them and entered into the App or our site.
All information is provided at your discretion. You may choose not to
provide your personal information or information about others, but it may
mean that this restricts your access to our services.
Information we collect about you.
With regard to each of your visits to our site we may automatically collect
the following information:
· technical information, including information about your computer, phone,
tablet, or other devices you use to access the Services. This device information
includes your connection type and settings when you install, access, update, or
use our Services, the Internet protocol (IP) address used to connect your
computer to the Internet, your login information, browser type and version,
time zone setting, browser plug-in types and versions, operating system and platform;
· information about your visit, including the full Uniform Resource
Locators (URL) clickstream to, through and from our site (including date
and time); products you viewed or searched for; page response times,
download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used
to browse away from the page and any phone number used to call our customer
Information we receive from other sources
. We may receive information about you if you use any of the other websites
we operate or the services we provide. We are also working closely with
third parties (including, for example, business partners, third parties who
may offer goods or services which we believe may be of interest to you,
sub-contractors in technical, payment and delivery services, advertising
networks, analytics providers, search information providers) and may
receive information about you from them.
Cookies and Other Tracking Technologies
Anabode and our third-party partners, such as our advertising and analytics
device identifiers and pixels) to provide functionality and to recognise you
across different Services and devices. For more information, please see
www.anabode.co/cookies which includes
information on how to control or opt out of these cookies and tracking technologies.
Uses Made of the Information
We use information held about you in the following ways:
Information you give to us
may be made available publicly to other users of the App or our site.
Please do not share any information that you do not want to be made
available to other users.We will also use information you
give to us:
· to carry out our obligations arising from any contracts entered into
between you and us and to provide you with the information, products and
services that you request from us;
· to provide you with information about other goods and services we offer
that are similar to those that you have already purchased or enquired
· to provide you with information about goods or services we feel may interest you.
If you do not want us to use your data in this way do not tick the relevant box
situated on the form on which we collect your data;
· to notify you about changes to the App or our service;
· to ensure that content from our site is presented in the most effective
manner for you and for your computer.
Information we collect about you.
We will use this information:
· to administer our site and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and survey
· to improve our site to ensure that content is presented in the most
effective manner for you and for your computer;
· to allow you to participate in interactive features of our service, when
you choose to do so;
· as part of our efforts to keep our site safe and secure;
· to measure or understand the effectiveness of advertising we serve to you
and others, and to deliver relevant advertising to you;
· to make suggestions and recommendations to you and other users of our
site about goods or services that may interest you or them.
Information we receive from other sources.
We may combine this information with information you give to us and
information we collect about you. We may us this information and the
combined information for the purposes set out above (depending on the types
of information we receive).
Disclosure of Your Information
Anabode only discloses your Personal Information in limited circumstances.
We may share your personal information with any member of our group, which
means our subsidiaries, our ultimate holding company and its subsidiaries,
as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
· Other users of the App or our site in order for them and you to use the
· Business partners, suppliers and sub-contractors for the performance of
any agreement we or you enter into with them aligned to the service.
· Advertisers and advertising networks that require the data to select and
serve relevant adverts to you and others.
· Analytics and search engine providers that assist us in the improvement
and optimisation of our site using data.
We may disclose your personal information to third parties:
· In the event that we sell or buy any business or assets, in which case we
may disclose your personal data to the prospective seller or buyer of such
business or assets.
· If Anabode Limited or substantially all of its assets are acquired by a
third party, in which case personal data held by it about its customers
will be one of the transferred assets.
· If we are under a duty to disclose or share your personal data in order
to comply with any legal obligation, or in order to enforce or apply the
Terms and Conditions and other agreements; or to protect the rights,
property, or safety of Anabode Limited our customers, or others. This
includes exchanging information with other companies and organisations for
the purposes of fraud protection and credit risk reduction.
Where We Store Your Personal Data
The data that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area (“EEA”). It may also be
processed by staff operating outside the EEA who work for us or for one of
our suppliers or by other users who are accessing the App or our site from
outside the EEA. This may include, among other things, the processing of
your payment details and the provision of support services. By submitting
your personal data, you agree to this transfer, storing or processing. We
will take all steps reasonably necessary to ensure that your data is
All information you provide to us is stored on our secure servers. Any
payment transactions will be encrypted using SSL technology. Where we have
given you (or where you have chosen) a password which enables you to access
certain parts of our site, you are responsible for keeping this password
confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to our
site; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to
prevent unauthorised access.
Anabode does not store your payment details:
Payment details that you provide are not stored by the Anabode and cannot
be accessed by Anabode’s staff. All payment details are encrypted and
securely stored by GoCardless and stripe to enable Anabode, where
applicable to automatically bill you on a recurring basis. You should
review Gocardless Limited’s
ensure you are happy with it.
You have the right to ask us not to process your personal data for
marketing purposes. We will usually inform you (before collecting your
data) if we intend to use your data for such purposes or if we intend to
disclose your information to any third party for such purposes. You can
exercise your right to prevent such processing by checking certain boxes on
the forms we use to collect your data. You can also exercise the right at
any time by contacting us at email@example.com.
You have the right to as us to stop accessing, storing, using and otherwise
processing your information where you believe we don't have the appropriate
rights to do so. For example, if you believe a Services account was created
for you without your permission or you are no longer an active user, you can
request that we delete your account as provided in this policy. You can
exercise the right at any time by contacting us at firstname.lastname@example.org.
Where you gave us consent to use your information for a limited purpose, you
can contact us to withdraw that consent, but this will not affect any processing
that has already taken place at the time.
You may opt out of receiving promotional communications from us by using the
unsubscribe link within each email, updating your email preferences within
your Service account settings menu, or by contacting us at email@example.com to
have your contact information removed from our promotional email list or relevant
database. Even after you opt out from receiving promotional messages from us,
you will continue to receive transactional messages from us regarding our Services.
Our site may, from time to time, contain links to and from the websites of
our partner networks, advertisers and affiliates. If you follow a link to
any of these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or liability
for these policies. Please check these policies before you submit any
personal data to these websites.
Access to Information
The Act gives you the right to access information held about you. Your
right of access can be exercised in accordance with the Act. Any access
request should be addressed to firstname.lastname@example.org, or by post to Customer
Services, Anabode Limited, Elizabeth House, Waterloo, London SE1 7NQ.
we will provide a more prominent notice by adding a notice on the Services
homepages, login screens, or by sending you an email notification. We
to stay informed about our information practices and the ways you can help
protect your privacy.
and should be addressed to email@example.com, or by post to Customer
Services, Anabode Limited, Elizabeth House, Waterloo, London SE1 7NQ.